Learning Remotely

Learning Remotely
The College of Charleston has resources to help students learn remotely. Below are tools to assist students with modifying their learning style to an online/remote format.

Campus Alerts and Communications 

Cougar Alert 

Emergency notification system used by the College. This is how the College will keep you updated and contact you in case of an emergency. Be sure to review your telephone and email information and update if needed. Updating Cougar Alert 


Make sure you have the mobile application LiveSafe installed and with your current contact information. Information on the LiveSafe App

Communication with Your Instructor 


The College uses CMail (your g.cofc.edu) for student’s email system. To access and send emails, log into your account through MyCharleston or Gmail. 


Emails can be sent to your instructor and/or classmate from within OAKS once you are in your course. Click here to see the how-to tutorial.  

Important: If sending email within OAKS, you must check your g.cofc.edu email address for recipient response. 

Video Conferencing  


Cloud software based platform for video and audio conferencing with room systems. To join a class session via Zoom, see instructions on the Zoom videos page. 


Available to students as part of the Microsoft Offices 365 Suite. Features include desktop and cloud-based communications system that offers chat, video meetings, file upload and storage. Click here to see Teams video training. 

File Storage 


Microsoft cloud storage service that lets you store your files in one place, share them with others, and get to them from any device, anywhere, at any time. 

Google Drive 

Cloud-based storage services that allow you to store your files and access them across devices through a synchronization process. See this video tutorial on accessing and saving files to Google Drive. 


Microsoft Office 365 Suite 

Desktop installation and cloud-accessible word processing, presentation, and note taking applications including Word, Excel, PowerPoint, and OneNote 

Google Suite 

Allows you to reach your classmates and instructor wherever they are, store files and find them instantly safely and securely from online through your CofC google account. Software suite includes Google Docs, Sheets, and Slides. 

Available video tutorials on using Microsoft Office 365 suite and Google Suite 


OAKS is the online learning management system used here at CofC to take online classes.  

You can access OAKS two different ways, my.cofc.edu and lms.cofc.edu. If you need help with OAKS or need OAKS tutorials, get help. Tutorials include:  

  • Logging into OAK 

  • Accessing classes, content, discussions, quizzes, VoiceThread, etc. 

If this is your first time using OAKS, register for the Introduction to OAKS for Students course. 

Additional Resources 

Information Technology Service Desk

Phone: 843.953.3375 | Email: itservicedesk@cofc.edu | Chat/Submit a Ticket: https://help.cofc.edu/

Self-Service Knowledge Base: https://cofc.teamdynamix.com/TDClient/1802/Portal/KB/

Student Instructional Technology Services Blog: http://blogs.cofc.edu/sits/

Division of Student Affairs

The departments in the Division of Student Affairs (including Student Health Services, the Counseling Center, Disability Services, Campus Recreation Services, Student Life, and many more) are prepared to support students during the remote learning period! Please see our website for contact information, along with the programs and services each area is providing.

The Division of Student Affairs is accepting applications for student emergency funding. You may apply for support via the following link on the Student Affairs website: https://studentaffairs.cofc.edu/student-emergency-fund-application.php
Applications will be reviewed and will be turned around as quickly as possible. Need considerations include: Food, medical, and basic household needs; Housing and rent; Transportation; Academic needs (books, school supplies, e-learning support, technology).

The Office for the Academic Experience

The Office for the Academic Experience (including Academic Advising and Planning Center, Center for Student Learning, New Student Programs, Center for Excellence in Peer Education, Office of First Year Experience, Center for Academic Performance and Persistence, and Veteran and Military Student Services) are prepared to support students during the remote learning period! Please see this document for contact information, along with the programs and services each area is providing.

The Center for Student Learning

Reach us at cslstud@cofc.edu (preferred contact method).

Phone: 843-953-5635
Hours: M-F 8:30 a.m. -5:00 p.m.

To schedule a tutoring appointment:
Go to 
https://charleston.go-redrock.com/ to book an appointment. 

To schedule a study skills appointment:
Email us at cslstud@cofc.edu. You will receive an email with details with day and time of your appointment and access instructions.

To access your Supplemental Instruction (SI) sessions:
If your course is supported with SI, you will receive direct instructions from your SI leader and professor via email and OAKS.

To access your PAC (peer academic coaching) sessions:
Your coach will reach out to you to schedule virtual meetings via Google Hangouts. Please watch for messages from your PAC and respond promptly.

Campus Libraries

The College Libraries are online to serve you via each library’s website. To ensure the health and safety of users, the College Libraries’ physical facilities will be accessible only to College Libraries staff. Also, see the College Libraries Academic Continuity Guide for additional resources.